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Shipping & Delivery

Shipping and delivery

  • Order Processing – All confirmed orders are processed within 1–2 business days.

  • Delivery Timeline – Standard delivery takes 3–7 business days, depending on location. Same-day or express delivery is available in select areas.

  • Shipping Charges – Delivery charges may vary based on order value and location. Free shipping may apply on eligible orders.

  • Address Accuracy – Customers are responsible for providing correct delivery details. We are not liable for delays due to incomplete or incorrect addresses.

  • Delays – While we strive to deliver on time, unforeseen circumstances (weather, courier delays, holidays) may cause delays.

  • Damages – If your hamper arrives damaged, please notify us within 24 hours with proof (photo/video) for replacement or resolution.

Customization – Terms & Conditions

  • Personalization Requests – Custom notes, branding, or product substitutions must be clearly specified at the time of order.

  • Approval – For bulk or corporate customization, final designs and content must be approved by the client before production.

  • Processing Time – Customization may extend standard delivery timelines by 2–4 business days.

  • Accuracy of Content – Customers are responsible for providing accurate details (names, logos, messages). We are not liable for errors once the design and product is approved.

  • Substitutions – In case of unavailability of specific items, equivalent alternatives of equal or higher value may be provided.